Frequently Asked Questions (FAQs) for Xcel Energy Qualify

Updated February 2025

I think I qualify for an Xcel Energy EV Charger and Wiring Income-Qualified rebate. How do I apply?

If you are an Xcel Energy customer in Colorado you may apply for an Income-Qualified rebate. Follow the Income Verification steps within this website. After your submission is complete, the status of the application will be approved or denied based on program income parameters. If, while reviewing your application, it is determined that additional information is required, we will email you about the documentation that may be required to complete your application and instructions on how to submit it securely.

What questions should I be prepared to answer?

First, the first and last name of the Xcel Energy account holder are needed to start the application. Next, if you are enrolled in a qualifying public assistance program, you will need to provide your approval letter or documentation demonstrating your current status. If you are not currently enrolled in a qualifying public assistance program, you will need to provide household details. This includes proof of income for all household members. A list of income verification documents is provided here. Household members are those who live with you and for whom you are financially responsible (for example, spouse, children or other dependent family members). 

How do I know my income qualification application has been approved?

When all appropriate documents are submitted, each submission is reviewed and vetted for qualification. When a review is completed, the applicant is notified of the application’s updated status, either approved or denied.

How long does it take to receive the Income-Qualified rebate from Xcel Energy?

If you have applied for and are approved for the Income-Qualified rebate, Xcel Energy will process a rebate check in approximately six to eight weeks.

My income qualification application was approved. How long is my approval code valid?

Approval is valid for 365 days. If it is not used, the applicant will need to reapply for income eligibility.

If I have a question on the process or my application, whom do I contact?

Please reach out via email to [email protected]